With this privacy policy, we, Eriya AG (Eriya), would like to inform you about how we obtain and process personal data. This privacy policy is not an exhaustive description, as further declarations may regulate the data protection of specific facts. By personal data, we mean all information that identifies or could reasonably be used to identify any person.

If you provide us with personal data about other people, such as family members, work colleagues or employees, please ensure that they have been made aware of this privacy policy.

When processing personal data, we comply with the provisions of the Swiss Federal Act on Data Protection (Data Protection Act, FADP), the Ordinance to the Federal Act on Data Protection (DPO) and any other data protection provisions, insofar as these are applicable to the data processing mentioned here.

1. Controller and Contact 

Eriya AG, Dufourstrasse 77, 8008 Zurich is responsible for the data processing described here and is the contact point for data protection concerns. You can contact us at Eriya AG, Schifflände 22, 8001 Zurich, +41 43 544 11 90 or info@eriya.ch for your concerns.

2. Collection and Processing of Personal Data

Eriya AG primarily processes personal data that we receive from our business relationship with customers and contractual relationships with business partners from these or other persons involved. We also process personal data that we collect from users when operating our website.

In addition to the data that you provide to us, we also process data that we receive from authorities or other third parties, publicly accessible data or data that becomes known to us as a result of the use of our products or services.

The categories of personal data that we obtain from third parties include, in particular, information from public registers (e.g. commercial register, debt collection register, Internet), information in connection with administrative or judicial proceedings, information in connection with your professional activities or functions, information about you in correspondence and discussions with third parties, creditworthiness information, information about you that is disclosed to us by persons associated with you personally, information relating to compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, financial institutions, insurance companies and other contractual partners of Eriya relating to the use or provision of services by you, information in the media and on the Internet and data relating to the use of our website.

3. Purposes of Data Processing

Eriya always processes personal data for a specific purpose. Primarily, this is the conclusion and execution of contracts with customers and other business partners (e.g. issuers), in particular in the context of the provision of financial services to customers and the purchase of products and services from suppliers, as well as to comply with our legal obligations.

In addition, we also process personal data for the following purposes:

  • Provision and further development of our products and services as well as the website
  • Communication with third parties and processing of their requests
  • Customer care and marketing (insofar as you have not objected to the use of your data)
  • Assertion of legal claims and defence in the context of legal disputes and official proceedings
  • Ensuring our operations, especially IT and website
  • Compliance with applicable legal requirements

If you have given your consent for the processing of your personal data for specific purposes, such as for example receiving newsletters, Eriya will only process the personal data within the scope of and based on this consent. You can revoke your consent at any time.

4. Data Transfer to Third Parties and Data Transfer Abroad

Personal data processed by Eriya will be transferred to third parties as necessary or appropriate to provide our services or to fulfil other purposes as defined in this Privacy Policy. These recipients of the personal data can be assigned to the following categories:

  • Customers and companies associated with them (e.g. group companies)
  • Suppliers, their subcontractors or other business partners
  • External service providers (e.g. financial institutions, insurance companies, accounting) and processors (e.g. IT providers)
  • Domestic and foreign authorities, offices and courts
  • Other parties in potential or actual legal proceedings

The recipients of personal data may be located in Switzerland, but also abroad. Accordingly, you must expect your personal data to be processed all over the world, in particular in countries in Europe and the USA, where the service providers used by Eriya and in some cases business partners are located.

If a recipient is located in a country without adequate data protection, we contractually bind the recipient by means of recognised standard contractual clauses or rely on an exception provision, such as your consent, the performance of the contract or an overriding public interest

5. Data security

Eriya takes reasonable technical and organisational security measures to protect your personal data from unauthorised access and misuse.

6. Cookies and tracking

Eriya uses cookies on its website to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our website. This allows us to recognise you when you return to this website, even if we do not know who you are. We use cookies to save user preferences (e.g. language, autologin), to help us better understand how you use our offers and content, and to show you offers and advertising tailored to you . We sometimes use Google Analytics or comparable services on our websites. This is a third party service, which may be located in any country in the world, which allows us to measure and analyse website usage (non-personally identifiable). Cookies are also used for this purpose, which are set by the service provider.

However, you can prevent cookies from being stored on your computer or device by changing your browser settings. You can also delete cookies already stored on your computer or mobile device at any time. If you do not agree to the use of cookies, the functionality of this website may be limited.

7. Your Rights

This data protection declaration also serves to provide you with the information required to assert the rights provided for in the FADP. You have the following rights according to the law:

  • Right of access to your personal data
  • Right to correct your personal data
  • Right to erasure of your personal data
  • Right to restrict the processing of your personal data
  • Right to object to the processing of your personal data
  • Right to revoke consent with effect for the future
  • The right to the disclosure of your personal data for the purposes of transfer

You also have the right to enforce your claims in court or to file a complaint with the competent data protection authority.

We would like to draw your attention to the fact that Eriya reserves the right to assert the restrictions provided for by law, such as legal obligations to retain or process data or the existence of an overriding interest in data processing. Please note that the assertion of your rights may result in Eriya no longer being able to provide agreed services and may result in a (premature) termination of the contract.

8. Changes

Eriya reserves the right to change this privacy policy at any time without notice. The version published on the website https://eriya.ch/ is the current version.